FAQs

Badges:

  • All of our badges are custom made, so we can make your badge in any shape or size that you wish! If you need help deciding, our team of experts can help you determine the optimal shape and size for your bespoke badge.

  • We offer a wide range of materials to choose from to fit your specific needs and budget. Our badges can be made from plastic, aluminium, rubber, copper, brass, nickel or gilt and then plated with a host of finishes. If you’re unsure of what material would best suit your badge, let our team of experts help you decide. We can advise you accordingly to what would work best for your design.

  • Our badges come in an almost limitless variety of styles and designs – however, there’s a few types of badges that tend to be the most popular. Among our top-selling badge types is enamel. Enamel badges are typically copper-stamped and come in a variety of qualities and finishes. They are a favourite among artists, retailers and marketers because of their cost-effectiveness and versatility.

    Another popular badge type is our custom-shaped, offset printed badges, which are manufactured from robust metal and plated with finished brass or nickel. These badges are ideal if you’re looking for total accuracy in the reproduction of your design.

    For those looking for a fun, budget-friendly option, our classic button badges or super-fast custom metal badges are great choices. We also offer rubber badges for those looking for a playful, quirky way to promote their brand.

    For more advice on badge types, check out this blog post, or give our team a ring.

  • Simply put, soft enamel badges are your traditional pin badge. They are stamped onto long-lasting copper or brass and can be plated in nickel (silver), gilt (gold) or black nickel. Soft enamel badges make use of raised lines and recessed enamel, which give them ridges that you can feel when you run your fingers over the top. Despite their name, they are still hard to the touch and lend a polished look to any campaign.

    Alternatively, hard enamel badges have a flat design and are highly polished and smooth to the touch. Rather than sitting below the metal line, enamel is layered up and then polished back down to the same level. The result is a flat, smooth surface. Hard enamel badges are copper-stamped through a traditional high-temperature firing process and use a bespoke, made-to-order mould that needs to be produced before production begins.

  • We offer a variety of plating and finishes to give your badge a distinctive edge. Choose from a range of shiny, misty, antique or other finishes, in brass, copper, gold, dye (black), nickel and more.

  • Yes, we offer a wide range of badge attachments to choose from, including brooch, butterfly clutch and magnet. We’re always happy to advise you on the best option for your bespoke badge.

  • When it comes to packaging – the sky’s the limit! We can help you come up with some creative packaging ideas and designs to add an extra bit of value to your custom badges or keyrings. Some of our more popular options include custom backing cards, presentation boxes, and swing tags.

Artwork:

  • If you have your own artwork that you can send over, that’s brilliant. Or if you have an existing badge you’d like to copy, you can send us over some images and we’ll redraw your artwork for you. Otherwise, our in-house design team can work with you to come up with a custom design for your badge – totally free of charge. Either way, we’ll work closely with you to optimise the effectiveness of your designs and fine tune each design option until you’re 100% happy with it.

  • Our preferred option is an editable Adobe Illustrator .eps or .ai file, with all fonts converted to outlines and with all colours identified by their relevant Pantone reference, if appropriate. However, it really doesn’t matter what format your artwork is in, as we’re pretty flexible here at Rocket Badge. We also accept files in the following formats: .psd, .tiff, .bmp, .jpg, .gif, .pdf, .ps, .prn, .doc, and .qxd.

    Don’t worry if you don’t have any of the file formats above. Just email your account manager whatever you have, and our in-house design studio can transform it into print-ready artwork.

  • Yes, if you provide us with Pantone references, we can accurately match your Pantone colours on your badge. If you’re not using Pantone colours, don’t worry; we can also reproduce your colours using the standard, four-colour CMYK process.

  • Of course! Before sending your badges to production, we’ll email you an artwork approval form, which you’ll need to sign off on before printing can commence. Unfortunately, we’re unable to accept any liability for errors once a job has been approved – so be sure to check your artwork carefully.

  • Yes, we can! Depending on your selected promotional badge, however, we may be required to create a new mould for each design. If this is the case, we’ll let you know ahead of time and advise you of any additional charges required.

Production:

  • While most of our badges are produced in the Far East, we do offer the option of producing your badges in the UK. If you would like your badges produced locally, speak with your account manager and they can walk you through your options.

  • Yes, we take ethical manufacturing very seriously. All of our factories have to pass strict auditing processes, such as Sedex SMETA audits, BSCI, and WRAP, as well as our own internal auditing procedures, which we are happy to share with you. We are very open about our supply chains, so if you’d like to see our policy documents or need a copy of an audit, we can provide this for you.

Shipping:

Ordering:

  • Most of our badges and keyrings require a minimum order of 250 units, with the exception of our button badges, which require at least 1,000 units. We are able to offer smaller order quantities of our super-fast custom metal badges, as well as our corporate jewellery. If you have any questions about placing a smaller order, feel free to give our team a ring.

  • From the time you approve your order, it can approximately 3-4 weeks to receive your badges. If you’re in a time crunch, let us know, and we can help you find a suitable badge. For example, our super-fast metal badges can be produced in just 7 days!

  • Once you sign off on your artwork, we’ll provide with you an estimated lead time. In the off chance that we don’t deliver your badges or keyrings within that timeframe, we’ll provide you with a full refund, as long as you’ve signed off on the order confirmation and artwork and promptly paid your invoice. Our standard T&Cs apply.

  • To receive your custom quote, simply give our team a call at 0333 7000 132 or request a quote online and we’ll get back to you as soon as possible.

  • Yes, you can ask for a pre-production sample when you place your order. We’ll send you an actual sample of the promotional badge, and if requested, can show you an imprint of the logo or brand message as it will appear on the finished badge. An additional charge might be applicable, depending on the badge, but we’ll be sure to let you know first.

  • We offer the UK’s lowest prices – guaranteed – amongst quality-certified ISO 9001 companies – so we don’t think you’ll be able to find a better price. However, if you do manage to find a lower advertised price for your exact badge or keyring from another ISO 9001 certified supplier within 30 days of purchase, we’ll happily refund double the difference in price. Our standard T&Cs apply.

  • We pride ourselves on delivering only the highest quality badges and keyrings. However, if for some reason, your custom-made products aren’t up to the same standard as your approved sample, we’ll be happy to remake your badges or provide you with a full credit if you return all of the badges within 7 days of receiving your order. Our standard T&Cs apply.

Miscellaneous:

  • Simply put, it means that we’re dedicated to quality. ISO 9001 is an internationally recognised standard for a quality management system – a collection of policies, processes, and documented procedures designed to keep processes efficient and effective. Basically, it certifies that our products and services consistently meet our customer’s requirements and that we’re always striving to optimise our processes to better benefit our customers.

  • Every order we produce at Rocket Badge is custom-made, so the cost depends on many different factors, such as material, quantity, finishing, packaging etc. So, to give you the most accurate estimate, we provide custom quotes for each and every order. If you have a specific budget in mind, let us know and our team can help you create the perfect badge to fit your needs.

  • When you work with us, you can look forward to the kind of service and expertise that only comes with supplying badges and keyrings for 25 years. From the time you contact us to the moment you receive your finished badges, we’ll go above and beyond to make sure that you’re 100% happy with the service and badges provided. Go ahead, give us a try.

Ready to order? Get a quick quote today.

Upload Logo (optional)

NEED HELP DECIDING?

GET IN TOUCH AND WE´LL WALK YOU THROUGH YOUR OPTIONS!

Get in touch now!
^top

Bespoke Badges You'll Love

(from people who love badges)

We make it easy to get high quality, bespoke badges at competitive prices. Our team of account managers have been supplying custom badges and keyrings to the UK's best brands for at least 10 years, so they know how to help you produce a badge that you'll love! On top of that, you'll never have to worry about getting your badges in time, thanks to our on-time guarantee