Hopefully you’ve toured our website and seen some of the many special products we make. Or maybe you’ve heard about or seen our merchandise from friends or colleagues. Perhaps you’ve even worked with us in the past to create your own customised products. But, did you know that with every single item we make, we’re dedicated to making it as easy as possible for you to get the badges you love?  We offer a range of special services – from free design to perfect packaging – to ensure a seamless and enjoyable process, no matter the size or speed of your order. In this post, we highlight five customer-focused services that you might not be aware of, from free samples to a quality guarantee.

Always-Free Badge Design Service

Each of our account managers has been supplying custom pins, promotional keyrings and other branded products to the UK’s top companies for at least 10 years. They know exactly how to make your experience go smoothly, from your first enquiry to the final product. You’ll also have access to an experienced team of designers to help you come up with the perfect look and feel for your product – all for free! We take into consideration the accurate representation of your company brand and work alongside you to create the perfect customised merchandise, from your logo to your font and colors. We’ll also work with you to create something entirely from scratch. For more, see this blog post on three (free!) ways to bring a design to life – which camp do you fall in?


Make the Right Decision with Free Samples

Customised badges are a proven low-cost, high-return way to raise the visibility of your business and drive revenue at the same time. But, with so many options for promotional products, we also understand that it can be a little overwhelming to get started. To help, we offer a free sample service. Get in touch with us to let us know what badge or product you’re interested in and we can send you a free sample. It always helps to have something you can hold and feel in your hand. Not able to narrow it down to just one sample quite yet? No problem! We can even provide you with a full badge sample pack so you can take a closer look at all of your options before you make a decision.

Perfect Packaging Options

As part of our final inspection and packing process, every item we make is checked for flaws. Once it passes our stringent test, we pack each badge or item into an individual bag, or, if desired, we can supply a printed backing card or presentation box. The best and most affordable way to add that “little extra touch” to your item is to incorporate the perfect packaging. In fact, did you know that adding a backing card can increase badge sales by up to 25 percent!? Adding special presentation materials is also a great opportunity for additional messaging about your company or service. We’ve created a range of interesting packaging options for our clients, from cool backing cards to printed swing tags to retail display boxes.

On-Time Guarantee: Get Your Goods When You Need Them

We’re honoured to be the number one custom enamel badge, keyring and lapel pin maker in the UK. Part of what puts us on the map is our promise that we get you what you need, when you need it. After all, if you don’t get your merchandise in time for a campaign or event, then what good is it? Here’s our promise: If we don’t deliver your items in time for your event, you won’t pay a penny. We’re able to offer this on-time guarantee because we have the best logistics in the UK and we’ve perfected our process over the 25-plus years that we’ve been in business. At Rocket Badge, we believe the best service and best prices isn’t just possible, it’s realistic.

Quality Guarantee: Our Perfect Product Promise

Quality matters, which is why we guarantee it. All of our products meet stringent ISO9001 quality checks to ensure you receive only the best. If your custom-made products aren’t up to the same standard as your approved sample, we’ll get them remanufactured or returned for a full credit. We do this to give you complete confidence and peace of mind in your order. Best yet, you don’t pay extra for the quality guarantee. In addition, we offer the UK’s best prices, guaranteed, amongst other quality-certified ISO9001 companies. And, as a socially responsible merchandise maker, you can place your order knowing that you’ll receive the best possible product without risking anyone’s human rights in the process.

Surprised? So were most of our clients, at first! I’ve been with Rocket Badge for 13 years and I’m proud to be a part of team that prides itself on its expert advice and guidance. Badges and keyrings can seem overwhelming, so we do our best to make it an easy process for you every step of the way. The question now is, what do you want to make?